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Business Requirements Document (BRD)

Executive Summary​

The KOL Network project provides a premium subscription service delivering secure communication and collaboration tools for influencers and their teams. The platform is designed to be cloud-agnostic, ensuring flexibility in deployment and avoiding vendor lock-in while maintaining high security and reliability standards.

Business Objectives​

  1. Create a scalable, provider-agnostic platform for secure influencer communications
  2. Ensure complete data ownership and privacy through robust encryption
  3. Provide seamless user management and subscription handling via the Moguls platform
  4. Enable full data portability and export capabilities
  5. Maintain operational flexibility through cloud-agnostic architecture

Scope of Work​

In Scope:​

  • Development of cloud-agnostic KOL Network platform
  • Matrix protocol integration with custom server provisioning
  • User subscription and management features
  • End-to-end encryption implementation
  • Data export and portability features
  • Multi-region deployment support
  • High availability and disaster recovery
  • Monitoring and observability implementation

Out of Scope:​

  • Development of non-premium features
  • Third-party platform integrations beyond Matrix
  • Custom protocol development
  • End-user client development

Detailed Requirements​

Functional Requirements:​

Subscription Management​

  1. Automated subscription handling through Moguls platform
  2. Multiple subscription tiers with different resource allocations
  3. Automated billing and payment processing
  4. Subscription upgrade/downgrade capabilities

Server Provisioning​

  1. Automated Matrix server deployment per subscription
  2. Resource allocation based on subscription tier
  3. Custom domain support per server
  4. Automated SSL/TLS certificate management

User Management​

  1. Role-based access control
  2. Team member invitation system
  3. User activity monitoring
  4. Session management

Data Management​

  1. End-to-end encryption for all communications
  2. Data export functionality
    • Complete server export
    • Partial data export
    • Format conversion tools
  3. Data retention policies
  4. Automated backup systems

Non-functional Requirements:​

Performance​

  1. Maximum latency: 100ms for 99th percentile
  2. Minimum 99.9% uptime
  3. Support for 1000+ concurrent users per server
  4. Message delivery time < 500ms

Security​

  1. SOC 2 Type II compliance
  2. GDPR compliance
  3. Regular security audits
  4. Penetration testing requirements

Scalability​

  1. Horizontal scaling capability
  2. Multi-region deployment support
  3. Load balancing requirements
  4. Auto-scaling policies

Monitoring​

  1. Real-time system monitoring
  2. Performance metrics tracking
  3. Error tracking and logging
  4. Usage analytics

Implementation Phases​

Phase 1: Foundation (Month 1-3)​

  • Core infrastructure setup
  • Basic Matrix server provisioning
  • Initial security implementation
  • Basic monitoring setup

Phase 2: Enhancement (Month 4-6)​

  • Advanced security features
  • High availability implementation
  • Performance optimization
  • Extended monitoring capabilities

Phase 3: Scaling (Month 7-9)​

  • Multi-region support
  • Advanced automation
  • Disaster recovery implementation
  • Performance tuning

Phase 4: Completion (Month 10-12)​

  • Security audits
  • Compliance certification
  • Documentation completion
  • Production readiness

Success Criteria​

  1. Successfully deploy across multiple cloud providers
  2. Meet all performance metrics
  3. Pass security audits
  4. Achieve compliance certifications
  5. Complete user acceptance testing
  6. Demonstrate disaster recovery capabilities

Risk Management​

Technical Risks​

  1. Integration challenges with different cloud providers
  2. Performance variations across providers
  3. Data consistency in multi-region deployments

Mitigation Strategies​

  1. Comprehensive testing across providers
  2. Performance baseline establishment
  3. Automated testing and deployment processes
  4. Regular disaster recovery drills

Governance​

Change Management​

  • Change advisory board
  • Release management process
  • Version control requirements
  • Documentation updates

Quality Assurance​

  • Automated testing requirements
  • Performance testing standards
  • Security testing procedures
  • User acceptance testing criteria

Support and Maintenance​

Operational Support​

  • 24/7 monitoring
  • Incident response procedures
  • Escalation matrix
  • SLA definitions

Maintenance Windows​

  • Scheduled maintenance procedures
  • Update management
  • Version control
  • Rollback procedures