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User Workflows

1. User Subscription Flow​

1.1 New Subscription​

  1. User accesses Moguls platform
  2. Selects KOL Network subscription tier
  3. Completes payment process
  4. System initiates Matrix server provisioning
  5. User receives welcome email with access details

1.2 Server Provisioning​

  1. Kubernetes operator detects new subscription
  2. Creates namespace for new Matrix server
  3. Deploys Matrix server using Helm charts
  4. Configures networking and SSL
  5. Initializes encryption keys
  6. Sets up monitoring and backups

1.3 Team Member Management​

  1. Admin accesses team management dashboard
  2. Sends invitation to team members
  3. Team members receive email invitations
  4. Members create accounts and verify email
  5. Admin assigns roles and permissions

2. Data Management Workflows​

2.1 Data Backup​

  1. Automated daily backups of:
    • Matrix server data
    • User configurations
    • Encryption keys
  2. Cross-region replication
  3. Backup verification
  4. Retention policy enforcement

2.2 Data Export​

  1. User initiates export request
  2. System prepares export package:
    • Message history
    • Media files
    • Server configurations
  3. Encryption of export package
  4. User receives download link
  5. Export package retention management

3. Security Workflows​

3.1 Access Management​

  1. User authentication flow
    • Username/password
    • 2FA verification
    • Session management
  2. Role assignment
  3. Permission management
  4. Access audit logging

3.2 Security Monitoring​

  1. Real-time threat detection
  2. Access pattern analysis
  3. Encryption key rotation
  4. Security patch management
  5. Compliance monitoring

4. Operational Workflows​

4.1 Monitoring and Alerting​

  1. System health monitoring
  2. Performance metrics collection
  3. Resource usage tracking
  4. Alert generation and routing
  5. Incident response procedures

4.2 Maintenance​

  1. Scheduled maintenance windows
  2. Version updates
  3. Security patches
  4. Performance optimization
  5. Capacity planning

5. Disaster Recovery​

5.1 Backup Recovery​

  1. Incident detection
  2. Recovery plan activation
  3. Data restoration
  4. Service verification
  5. Post-recovery analysis

5.2 Failover Procedures​

  1. Provider failure detection
  2. Cross-provider failover initiation
  3. DNS updates
  4. Service migration
  5. User notification