User Subscription Flow
Overview
This document details the complete flow of user subscription handling in the KOL Network, from initial signup to Matrix server provisioning.
Flow Diagram
sequenceDiagram
participant User
participant Moguls
participant KOL API
participant Matrix
participant Infrastructure
User->>Moguls: Subscribe to KOL Network
Moguls->>KOL API: Verify subscription
KOL API->>Infrastructure: Request resources
Infrastructure->>Matrix: Provision server
Matrix->>KOL API: Server ready
KOL API->>Moguls: Activation complete
Moguls->>User: Welcome email
Subscription Process
1. Initial Subscription
- User selects subscription tier on Moguls platform
- System validates user eligibility
- Payment processing
- Subscription record creation
2. Resource Allocation
resource_allocation:
compute:
cpu: 2-4 cores
memory: 4-8 GB
scaling: automatic
storage:
data: 20-100 GB SSD
media: 100-500 GB Standard
networking:
bandwidth: 100-1000 Mbps
domains: 1-5
3. Server Provisioning
- Create Kubernetes namespace
- Deploy Matrix server
- Configure networking
- Initialize databases
- Set up monitoring
Subscription Tiers
Basic Tier
- Single Matrix server
- Up to 100 users
- 100GB storage
- Basic support
Professional Tier
- Enhanced resources
- Up to 500 users
- 500GB storage
- Priority support
- Custom domain
Enterprise Tier
- Multiple servers
- Unlimited users
- 1TB+ storage
- 24/7 support
- Advanced features
User Management
Admin Features
- User invitation
- Role management
- Access control
- Usage monitoring
Team Member Management
- Invite process
- Account creation
- Role assignment
- Access verification
Technical Implementation
Infrastructure Setup
server_config:
matrix:
version: latest
mode: private
federation: optional
database:
type: postgresql
version: 14
ha: true
cache:
type: redis
version: 6
Networking
- Load balancer configuration
- SSL/TLS setup
- Domain management
- Federation settings
Monitoring and Alerts
System Metrics
- Server health
- Resource usage
- User activity
- Performance metrics
Alert Conditions
- Resource limits
- Error rates
- Performance degradation
- Security events
Security Measures
Access Control
- Authentication methods
- Authorization levels
- API security
- Network policies
Data Protection
- Encryption at rest
- Transport security
- Backup encryption
- Key management
Subscription Management
Lifecycle Events
- Creation
- Modification
- Suspension
- Termination
Billing Integration
- Payment processing
- Usage tracking
- Invoice generation
- Renewal handling
Error Handling
Common Scenarios
- Resource allocation failure
- Network issues
- Database problems
- Authentication errors
Recovery Procedures
- Automated retry
- Manual intervention
- User notification
- Status updates
Documentation
User Guides
- Getting started
- Feature documentation
- Best practices
- Troubleshooting
Admin Documentation
- Management console
- Monitoring tools
- Security settings
- Maintenance procedures