Skip to main content

User Subscription Flow

Overview

This document details the complete flow of user subscription handling in the KOL Network, from initial signup to Matrix server provisioning.

Flow Diagram

sequenceDiagram
participant User
participant Moguls
participant KOL API
participant Matrix
participant Infrastructure

User->>Moguls: Subscribe to KOL Network
Moguls->>KOL API: Verify subscription
KOL API->>Infrastructure: Request resources
Infrastructure->>Matrix: Provision server
Matrix->>KOL API: Server ready
KOL API->>Moguls: Activation complete
Moguls->>User: Welcome email

Subscription Process

1. Initial Subscription

  1. User selects subscription tier on Moguls platform
  2. System validates user eligibility
  3. Payment processing
  4. Subscription record creation

2. Resource Allocation

resource_allocation:
compute:
cpu: 2-4 cores
memory: 4-8 GB
scaling: automatic
storage:
data: 20-100 GB SSD
media: 100-500 GB Standard
networking:
bandwidth: 100-1000 Mbps
domains: 1-5

3. Server Provisioning

  1. Create Kubernetes namespace
  2. Deploy Matrix server
  3. Configure networking
  4. Initialize databases
  5. Set up monitoring

Subscription Tiers

Basic Tier

  • Single Matrix server
  • Up to 100 users
  • 100GB storage
  • Basic support

Professional Tier

  • Enhanced resources
  • Up to 500 users
  • 500GB storage
  • Priority support
  • Custom domain

Enterprise Tier

  • Multiple servers
  • Unlimited users
  • 1TB+ storage
  • 24/7 support
  • Advanced features

User Management

Admin Features

  1. User invitation
  2. Role management
  3. Access control
  4. Usage monitoring

Team Member Management

  1. Invite process
  2. Account creation
  3. Role assignment
  4. Access verification

Technical Implementation

Infrastructure Setup

server_config:
matrix:
version: latest
mode: private
federation: optional
database:
type: postgresql
version: 14
ha: true
cache:
type: redis
version: 6

Networking

  1. Load balancer configuration
  2. SSL/TLS setup
  3. Domain management
  4. Federation settings

Monitoring and Alerts

System Metrics

  • Server health
  • Resource usage
  • User activity
  • Performance metrics

Alert Conditions

  1. Resource limits
  2. Error rates
  3. Performance degradation
  4. Security events

Security Measures

Access Control

  1. Authentication methods
  2. Authorization levels
  3. API security
  4. Network policies

Data Protection

  1. Encryption at rest
  2. Transport security
  3. Backup encryption
  4. Key management

Subscription Management

Lifecycle Events

  1. Creation
  2. Modification
  3. Suspension
  4. Termination

Billing Integration

  1. Payment processing
  2. Usage tracking
  3. Invoice generation
  4. Renewal handling

Error Handling

Common Scenarios

  1. Resource allocation failure
  2. Network issues
  3. Database problems
  4. Authentication errors

Recovery Procedures

  1. Automated retry
  2. Manual intervention
  3. User notification
  4. Status updates

Documentation

User Guides

  1. Getting started
  2. Feature documentation
  3. Best practices
  4. Troubleshooting

Admin Documentation

  1. Management console
  2. Monitoring tools
  3. Security settings
  4. Maintenance procedures